✓Official TikTok Shop Partner
Real people + Their own agents

Your social commerce team. Real people, each with their own agents.

Jordyn runs your shop. Jordyn’s agents handle the follow-ups, tickets and listings, and nothing that matters goes out without Jordyn’s sign-off.

Relationships by humans. Operations by agents.

Invite-only until Wednesday 14 October.

Your team · 1 person + 3 agents Live
    Scale your shop

    We sell results, not hours.

    Trusted by the brands winning on TikTok Shop. Every number below is published, not promised.

    GoliDodo ChocolatesCrocsFHI HeatGiftcards.comSamsungadidasMattelThe OrdinaryChemical GuysEsther FormulaAer
    Goli $7M

    Scaled from cold launch to $7M in sales in six months, with livestream production continuing for more than a year.

    “We rarely hire agencies, but Will and Outlandish are the exception. Platform-savvy, execution-obsessed, and relentlessly inventive.” Dee Agarwal · Founder, Goli
    Dodo Chocolates $1.5MMonthly GMV within three months

    We helped make this Dubai pistachio chocolate go viral on TikTok Shop.

    Crocs #1

    Scaled from cold start to the top fashion brand on TikTok Shop within six months.

    Brand partner
    Giftcards.com 1.5KCreator videos in the first two weeks

    Opening a new vertical on TikTok Shop with Giftcards.com.

    FHI Heat
    “Outlandish lifted our TikTok Shop to a new tier. Live-selling, affiliate, and ad expertise that converts directly into revenue.” Jason Dodo · FHI Heat
    $50M+Monthly GMV generated on TikTok Shop

    Figures and quotes as published on outlandishdigital.us.

    $6M+a month in TikTok Shop sales driven by our creators 6LIVE studios Home ofthe Social Commerce Festival
    Creator filming product content Brand booth activation Live panel on stage
    Plans · your team grows with you

    We scale our team with you.

    Level 1 of 3 Scroll to grow the team ↓
    Build your team
    Plans · your team grows with you

    We scale our team with you.

    The Outlandish Operational Intelligence System

    The moat isn't the agents. It's what they run on.

    Every new client starts with the accumulated intelligence of Outlandish on day one. Your brand shouldn't be someone else's learning curve.

    Every team runs on Outlandish.
    Experience 500+ brands
    QVCSamsungCrocsMattelHello KittyGoliFHI HeatGiftcards.com

    $1B+ in total GMV driven for brands. Official TikTok Shop Partner.

    Connections Home of the Social Commerce Festival

    The world’s first creator-led, commerce-powered cultural tour. Next stop: Los Angeles, Oct 17, 2026.

    Direct relationships with the top creators.

    Creator network 15,000 affiliates who actually sell

    Direct relationships with the top creators.

    LIVE studios 6 studios
    Santa MonicaLondonMexico CitySão PauloTokyoMadrid
    Faculty Outlandish Faculty

    Every person on your team is trained by the Outlandish Faculty.

    Offices 10 cities

    Santa Monica, London, Mexico City, São Paulo, Tokyo, Madrid, Seoul, Charlotte, New York and Arizona.

    Opening soon: Canada and Australia.

    LIVE studio + officeOfficeOpening soon
    Build your team

    Your team. Switch on what you need.

    Start by hiring the best account manager in social commerce, trained by the Outlandish Faculty, with agents doing the operations. Then switch on what you need.

    Built for brands selling on social commerce, from first sales to $2M+ a month.
    Your team
    Your account managerRuns your shop with Ollie and the Creator Outreach, Customer Service and Shop Manager agents. Included
    Your options

    In-house, Outlandish, or both.

    Hire it all in-house What the team you picked costs to hire yourself
    / month
    • No agents.
    • Usually less social commerce experience.
    • Fixed headcount: slow and costly to add or remove skills.
    • Office hours.
    • Building your own reporting.
    • Learning on your account.
    Hire your Outlandish team Recommended Significantly lower cost than hiring in-house
    Less than in-house
    We’ll give you your price on a call
    • More results: people plus agents, backed by 15,000 affiliates, 500+ brands and $1B+ GMV.
    • Agents always on shift, with people covering US and overnight hours.
    • Best practices from the Outlandish Operational Intelligence System from day one.
    • Better reporting: automatic weekly reports, your dashboard and a strategy call.
    • Add or remove services and skills easily as you grow.
    Request an invitation
    Or work together Keep your in-house team, and we plug in alongside them
    • Your people keep the relationships they own.
    • Our team and agents add the volume work, creators, LIVE and reporting.
    • One shared dashboard and weekly call.
    • Scale our side up or down as your team changes.

    In-house figures are typical US fully loaded costs (published base salary plus 25% for payroll tax, benefits and overhead) for the same roles. Estimates, not quotes.

    How the work is split

    Relationships by humans.
    Operations by agents.

    People own every relationship: with you, with your creators and with TikTok. Agents run the operations underneath, and the people sign off.

    Relationships by humans

    • With you. One named account manager accountable for the result.
    • With your creators. The calls, the trust and the deals with your top earners.
    • With TikTok. Knowing who to reach at the platform, and when.
    • The decisions. Priorities, pricing, promotions and every sign-off.

    Operations by agents

    • Follow-ups. Every creator, every thread, every day.
    • Tickets. Replies drafted and escalated when a human is needed.
    • Listings. Stock, promotions and policy issues kept tidy.
    • Monitoring and reporting. Shop health watched, the weekly report assembled.
    Hire your creator

    Hire an Outlandish creator as your creator community manager.

    Our creators are real people from our own network. You can hire one, on contract, to run your creator community as part of your team.

    • Runs your creator community on Discord.
    • Trains your creators: what sells, how to film, how to go LIVE.
    • Builds real relationships with your top creators.
    • A creator themselves, who knows the work from the inside.

    Contract-based, as an add-on to your team. Pricing on a call.

    Request an invitation

    Photos are illustrative.

    Your dashboard

    See everything in one place.

    One view of your shop: sales, creators, videos, tickets, what the team did this week and what comes next.

    Your shop · OctoberAccount manager: Jordyn
    Sales this month
    $184,200 +18% vs last month
    This monthLast month
    Top creators this week
    1. @creator_one$12,400
    2. @creator_two$9,150
    3. @creator_three$7,800
    4. @creator_four$5,300
    Videos posted31 of 40 promised
    Open tickets4 all answered today
    Creators active126 +9 this week
    What the team did this week
    • JordynApproved 14 sample requests
    • MonicaCalled the two biggest creators about the launch
    • AgentFollowed up with 23 creators who had not posted
    • AgentAnswered 31 tickets, 3 escalated to Jordyn
    • Mary JoySent a bulk-order quote overnight
    Next priorities, agreed with Jordyn
    1. Launch the holiday bundle with 10 creators
    2. Fix shipping times on the 2-star reviews
    3. Book the first LIVE in Santa Monica

    Illustration. Your real dashboard shows your own shop.

    How it works

    From first call to a team on shift.

    1. Request an invitation Doors open Wednesday 14 October. Then we talk through your shop, your goals and where you are stuck. You + our team
    2. Your team is assembled We staff the humans and agents your plan calls for. Outlandish
    3. Your account manager sets priorities A named human agrees with you what happens first. Human
    4. The team runs your shop Agents do the volume work. Humans approve, own the relationships and report back. Humans + agents
    After you say yes
    Day 1

    We link your shop and you meet your account manager.

    Day 2

    Your agents start.

    Week 1

    First creator outreach goes out.

    Week 2

    Your first report.

    How your team works day to day

    Watch the team at work.

    Behind the scenes, agents do the volume and people make the calls. You get the short version. Illustrative, on a loop.

    Meet Ollie, your account manager’s agent. Ollie sends your updates and summaries and answers your questions any time. Connect Ollie to Muse or ChatGPT and ask from there. Your account manager is one message away.

    What the team seesInternal · behind the scenes
    Team feed · agents and people
    Illustration only. No real creators, customers, orders or numbers.
    What you seeYour chat with Ollie and your account manager
    You · Account manager
    Illustration only. The team feed is what happens behind this chat.
    Who is behind it

    Built by an Official TikTok Shop Partner.

    Official TikTok Shop Partner
    200 People across the US, UK, Mexico, Brazil and Southeast Asia
    Agents Do the volume work, with an account manager reviewing it
    FAQ

    Questions about the humans.

    How much does it cost?

    It depends on the team your shop needs. We’ll walk you through it and give you a price on a short call. It’s less than hiring the same team yourself.

    What happens if my account manager leaves?

    Your agents keep the full history of your account: creators, offers, conversations and what worked. A new account manager picks it up on day one, with your supervisor there for the handover, so nobody starts from zero.

    What access do you need to my shop?

    We connect through TikTok Shop's official partner authorisation. You approve the access, you can remove it any time from Seller Center, and only your team and their agents work on your shop.

    Who is actually managing my account?

    A named account manager. You know who they are, you can message them, and they are accountable for everything your agents do. For larger teams, an account supervisor oversees the account as well.

    Do the agents run without any human checking them?

    No. Agents handle the high-volume work: outreach, follow-ups, ticket replies, monitoring. Anything that spends money, changes a listing or speaks for your brand in a new way goes to a human for approval first.

    What happens when something needs a human?

    The agent flags it to your account manager with the context attached. Your account manager decides, acts, and the decision is logged so you can see who approved what.

    Are team members US-based or offshore?

    Both, and every person on your roster is labelled. Senior strategy roles are US-based. Associates and operations specialists may be offshore, which is part of how the pricing works.

    Can I choose my account manager?

    We propose an account manager matched to your category after the first call. If the fit is wrong, tell us and we will change it.

    Can my team change?

    Yes. As the account grows, more people and agents join it: a creator relationship manager, a Discord manager agent, an outreach agent and so on. Your account manager stays the same throughout.

    What does Outlandish handle versus my internal team?

    We run day-to-day shop operations. You keep product, pricing, inventory and brand decisions. Your account manager brings you the choices that need your call.

    Do I need to learn new software?

    No. You get a team, a weekly report and a person to talk to. We operate the agents and maintain the system behind them.

    Why Outlandish

    Outlandish creates agency.

    We look at where something is, see where it could be, and do what it takes to get it there.

    A brand with a productA social commerce engine
    A creator with attentionA business
    A market with demandDistribution
    A team with a goalThe people, systems and execution to reach it

    People, creators, agents, capital and infrastructure. Whatever the move needs.

    Intelligence discovers transformations. Agency chooses them. Outlandish executes them.

    Your shop deserves a team.

    Three agents on shift and one person you can call. That is how every account starts.

    ← Back to the overview Book a call

    Let’s talk about your shop.

    Send this and someone from our team will text you to set up a quick call.

    1. We learn your shop What you sell, how it is run today and what is holding it back.
    2. We show you the team Which humans and which agents would work your account.
    3. We agree next steps If it is a fit, we scope the plan and assemble your team.

    Prefer email? hello@outlandish-group.com

    By submitting, you agree to receive texts from Outlandish about your request. Msg and data rates may apply. Reply STOP to opt out.
    Have a coupon code?

    A person on our team will text you shortly to set up a quick call.

    Your social commerce teamRequest an invitation